Refund policy

Return  & Refund


We want you to love every piece from Aahistaa. If for any reason you are not fully satisfied with your purchase, we are here to help.

Return Window

  • Return, exchange, or refund requests must be raised within 3 - 5 days from the date of delivery.

  • Requests raised after this window will not be entertained.

Return Charges

  • A return charge of Rs.100 per product will be applicable for all returns. 

Exchange Charges

  • An exchange charge of Rs.100 for the product will be applicable for all exchanges.

  • Exchanges are subject to availability of the requested size, colour, or product.

Refund Timeline

  • Once the returned product reaches our warehouse and passes our quality check, the refund will be initiated within 15 business days.

  • Refunds will be credited to the original payment method used at the time of purchase.

  • For Cash on Delivery (COD) orders, the refund will be processed to the bank account details shared by the customer at the time of raising the request.

Conditions for Return and Exchange

  • Products must be returned in their original condition, unused, unwashed, and with all original tags, labels, and packaging intact.

  • Products showing signs of wear, stains, damage, alterations, or missing tags will not be accepted.

  • Aahistaa reserves the right to reject any return or exchange request that does not meet the above conditions.

Non-Returnable Items

  • Products purchased under sale, discount, or promotional offers.

  • Customised, altered, or made-to-order products.

  • Innerwear, accessories, and any items marked as non-returnable at the time of purchase.

  • Products damaged due to customer mishandling.

Damaged, Defective, or Wrong Product Received

  • If you receive a damaged, defective, or incorrect product, please write to us within 48 hours of delivery along with clear pictures of the product, tags, and a short unboxing video.

  • Once verified, we will arrange a free replacement or full refund without any deduction.

How to Raise a Request

  • Please email us at connect@aahistaa.com with your order ID, product details, and reason for return, exchange, or refund.

  • Our team will guide you through the pickup and further process.